Turn scattered company knowledge into answers you can trust.
Your organization’s knowledge is trapped across files, servers, and hundreds of apps. Swifbit unifies it into one intelligent layer — every answer instant, cited, and grounded in your own sources. Self-hosted, on any AI model.
Annual renewals are refundable pro-rata within 14 days of the invoice. After that, unused months convert to account credit.
Knowledge sprawl is real
The average enterprise runs 250+ SaaS apps.
Your answers are buried across all of them. Swifbit connects to every tool your teams already use — and unifies them into one source of truth.
The platform
One knowledge layer for your entire organization.
Swifbit connects every source of truth, understands it, and delivers answers your teams can act on with confidence — grounded, current, and traceable to the source.
Every answer, grounded in your sources
No hallucinations, no guessing. Each response is generated from your own content and carries citations back to the exact source and passage.
SSO is enforced for all admin roles. Enable SAML under Security → Identity.
Unified connectors
Help desk, docs, CRM, email, files and wikis — synced continuously into one layer.
Agent Assist
Real-time, cited suggestions surfaced in the flow of work — so agents resolve faster.
Self-hosted & private
Runs entirely inside your perimeter. Your data and models never leave your control.
Any AI model
Bring your own — local Ollama, open-weight, or a commercial API. Swap anytime.
Solutions
What we solve.
Knowledge problems quietly cost every support org time, consistency, and trust. Swifbit fixes the root cause — not the symptoms.
Knowledge is scattered
Answers live across a dozen tools no one can search at once. Finding the truth takes forever.
Answers are inconsistent
Different agents give different answers to the same question — eroding customer trust.
Onboarding is slow
New hires take months to become productive because context is locked in people’s heads.
Expertise walks out the door
When experienced people leave, hard-won institutional knowledge leaves with them.
Who benefits
Built for the teams on the front line.
One knowledge layer, tailored to how each team works — with role-aware answers and permissions.
Customer Support
Resolve tickets faster with cited answers and deflect repetitive questions automatically.
Sales
Instant, accurate answers on pricing, security, and product — no waiting on internal experts.
IT & Internal Help
A self-serve help desk for employees, grounded in your policies and runbooks.
Customer Success
Onboard and guide accounts with consistent, up-to-date knowledge across the team.
Industries
Deep context for your industry.
Every sector has its own knowledge, constraints, and stakes. Swifbit adapts to yours.
SaaS & Technology
Pain point
Product changes weekly; docs and tickets never keep up.
With Swifbit
Always-current answers synced from docs, changelogs, and past tickets.
Financial Services
Pain point
Strict compliance means every answer must be accurate and auditable.
With Swifbit
Cited, traceable responses — self-hosted to satisfy data-residency rules.
Healthcare
Pain point
Sensitive data can’t touch third-party AI clouds.
With Swifbit
Fully on-prem deployment with role-based access and full audit trails.
E-commerce & Retail
Pain point
Seasonal spikes overwhelm support with repetitive questions.
With Swifbit
Deflect common queries and arm agents with instant policy answers.
Telecom
Pain point
Complex plans and configs slow down every support call.
With Swifbit
Guided, cited resolutions that cut handle time across tiers.
Manufacturing
Pain point
Critical know-how lives in PDFs, spreadsheets, and veterans’ heads.
With Swifbit
Turn manuals and tribal knowledge into searchable, reliable answers.
FAQ
Questions, answered.
Everything you need to know about deploying Swifbit. Still curious? A demo is the fastest way to see it on your own knowledge.
Yes. Swifbit deploys entirely inside your own infrastructure — cloud or on-prem. Your documents, embeddings, and models never leave your perimeter, so you keep complete control of your data.
Any. Run local open-weight models through Ollama, connect an open-source model you host, or point Swifbit at a commercial API. You can switch models at any time without re-ingesting your knowledge.
Every answer is generated only from your connected sources and returned with citations to the exact document and passage. If the knowledge isn’t there, Swifbit says so instead of guessing.
Help desks, documentation, wikis, CRMs, email, file stores, and databases. Connectors sync continuously so answers stay current as your knowledge changes.
Role-based permissions mirror your existing access model, so people only ever see answers drawn from sources they’re allowed to view. Every query is logged for full auditability.
Most teams are live within days. Because onboarding is high-touch, we deploy alongside your team, connect your first sources, and tune the experience together.
Get started
See Swifbit on your own knowledge.
Swifbit is a closed platform — we onboard every team personally. Request a demo and we’ll show you exactly how it works with your sources.