Blog
Insights on trusted, self-hosted AI.
Engineering deep-dives, product playbooks, and field notes on grounded answers, retrieval security, and putting your organization’s knowledge to work — without giving up control of your data.
Swifbit 1.2: From Answers to Knowledge Operations
Our biggest release since Enterprise GA — instant semantic search, a transparent evidence panel, knowledge health scoring, a ranked gaps queue, team insights, AI weekly briefings, and document intelligence. All self-hosted, all permission-aware.
PlaybooksFrom Tickets to Answers: How Support Teams Cut Response Time with Assist
Support teams don’t have a knowledge problem — they have a retrieval-under-pressure problem. A practical playbook for using grounded, cited AI drafts to reply faster and more consistently, without eroding quality.
EngineeringSelf-Hosted RAG: A Reference Architecture for Private, Secure AI
A concrete, decision-by-decision blueprint for a private retrieval-augmented generation platform — connectors, chunking, pgvector, permission-aware retrieval, and a swappable model layer that keeps your data inside your perimeter.
EngineeringGrounded AI: Building Answers Your Team Can Actually Trust
Fluent is not the same as correct. Here is what grounding means, why citations and confidence are product features, and how retrieval-augmented generation turns an AI black box into answers you can verify and defend.